1. Description of services: Our Company specializes in digitizing services, transforming images logos, or designs into digital embroidery files. Our services may also include resizing, file format conversion, and other related options.

2. Ordering and payment: to initiate an order you must provide accurate information and adhere to the specified guidelines. Payment is due at the time of order placement. We reserve the right to refuse or cancel any order at our discretion.

3. Turnaround time and delivery: The turnaround time for our digitizing services will be communicated during the order process. While we strive to meet these timelines, delays may occur due to unforeseen circumstances.

4. Revisions and refunds: We offer a limited number of revisions to ensure customer satisfaction. Additional revisions may be subject to an additional fee. Refund requests will be considered within several days of receiving the completed digital file and will be at the discretion of our company.

5. Intellectual property: Upon payment, customers own the rights to the digitized file for personal or commercial use. We retain the right to showcase the digitized design in our portfolio or promotional materials unless otherwise requested by the customer. Customers are responsible for ensuring the legality of provided images, logos, or designs to avoid copyright infringement issues.

6. Limitation of liability: We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services. Users assume all responsibility for the selection and use of our services.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

By using our digitizing services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at any moment. Thank you for choosing us for your digitizing needs!